What You'll Learn

Professionalism starts with soft skills. Soft Skills are interpersonal skills necessary for effective communication and positive interactions with others. They are especially necessary in the workplace, as they contribute to a more efficient, harmonious and productive workplace.

  • Understand the 12 key Soft Skills everyone should have for improved overall job happiness and satisfaction.

  • Learn how to apply and use soft skills to BETTER relate to others effectively in the workplace.

  • Apply Soft Skills in your professional and personal life for specific situations.

  • Learn how to use Soft Skills to communicate, problem solve and resolve conflicts.

  • Confidently improve your personal and professional interactions with others.

Professionalism starts with great soft skills.

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12 Soft Skills For Success Course

Course Curriculum

    1. Navigating Your Course Portal

    2. Soft Skills Module 1: Instructor Welcome & Getting Started

    1. PDOnlineU Soft Skills for Success Action Plan

    2. Soft Skills Module 2: What Are Soft Skills?

    3. Soft Skills Mod 2 What Are Soft Skills Worksheet

    4. Soft Skills Module 2 Quiz: What Are Soft Skills?

    1. Soft Skills Module 3: Empathy & Emotional Intelligence

    2. Soft Skills Module 3 Quiz: Empathy & Emotional Inteliigence

    3. Soft Skills Mod 3 Empathy Emotional Intelligence Worksheet

    1. Soft Skills Module 4: Professionalism

    2. Soft Skills Module 4 Quiz: Professionalism

    3. SMART Form Update Reminder

    1. Soft Skills Module 5: Effective Communication

    2. Soft Skills Module 5 Effective Communication Worksheet

    3. Soft Skills Module 5 Quiz: Effective Communication

    1. Soft Skills Module 6: Etiquette & Manners

    2. Soft Skills Mod 6: Etiquette & Manners Worksheet

    3. Soft Skills Module 6 Quiz: Etiquette & Manners

About this course

  • $595.00
  • 44 lessons
  • 1 hour of video content

Instructor

Cathy Bracken

Personal Development, Coach & Trainer

Hi! I’m Cathy Bracken and I’ll be your instructor for this course. I'm so excited you're taking this personal development course! Every self-improvement course you take is another step in your personal transformation journey and goal of becoming the best version of yourself that you can become. I’m honored to be a part of your educational experience. I'm a personal development, life and relationship coach and trainer. I am a certified life coach, certified etiquette trainer, licensed beauty and wellness professional as well as a successful small business owner and advocate for over 25 years.

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